University of Zambia
The University of Zambia has been a pioneer of Internet connectivity
in sub-Saharan Africa, boasting the first Internet connection on the continent
outside of Egypt and South Africa. Zamnet, as the service provider is
known, was eventually incorporated as a separate, private entity and it
still provides the university with its Internet connection today. The
university's connection to Zamnet is at 128 kbps via a radio link, which
costs approximately US$2,000 per month.
The university's local area network (LAN) is a single-ring ethernet connecting
some one thousand PCs, all of which can access the Internet. The main
Internet access center is located in the library's basement, where 40
terminals are available to the entire university community. The room is
reserved for classes in the mornings, but is open from 1-9 pm on a daily
basis. There are no fees charged for Internet access.
Most of the test downloading was performed by the study team, complemented
by a demonstration trial session organized for a group of interested faculty
members.
PDF files: We were unable to download successfully any PDF article
over 130 kilobytes, regardless of time of day. Since the vast majority
of journal articles are well over 130 kb, this result indicates an obvious
problem. The average data transfer rate was very low, even on files successfully
obtained (e.g., a 99 kb file was downloaded in six minutes, an average
transfer rate of about 275 bytes per second; a 33 kb file was downloaded
in four minutes, for an average of 138 bytes per second). Typically, larger
files would stall completely at some percentage of completion, i.e., they
would stop downloading at all no matter how much time they were given.
The best we were able to do in terms of bytes received on a single download
attempt was 56 percent of a 371 kb file (208 kb) before the connection
was manually terminated (after 21 minutes of total inactivity). Table
3 shows samples of the PDF results.
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Table 3. Downloading PDF files at UNZA
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Article
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Size in kilobytes
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Transfer rate in bytes/second
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Download time
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1
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33
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132.0
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4 min. 10 seconds
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2
|
99
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271.2
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6 min. 5 seconds
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3
|
130
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695.2
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3 min. 7 seconds
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4
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218
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N/a
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Failed on multiple attempts
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5
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247
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N/a
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Failed on multiple attempts
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6
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248
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N/a
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Failed on multiple attempts
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7
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371
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N/a
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Failed on multiple attempts
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8
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455
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N/a
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Failed on multiple attempts
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HTML files: HTML articles were successfully accessed from both
Science magazine and the British journal Nature, albeit
slowly (see Table 4). Generally speaking, the text portion of a given
article would appear within about two minutes, with graphics continuing
to download for several additional minutes. Each file shown in the table
is a separate component file of a complete article.
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Table 4. Downloading HTML articles at UNZA
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File
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File size in kilobytes
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Transfer rate in bytes/second
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Download time
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1
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22
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314.3
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1 min. 10 seconds
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2
|
28
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224.0
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2 min. 5 seconds
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3
|
32
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304.8
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1 min. 45 seconds
|
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4
|
35
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259.3
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2 min. 15 seconds
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5
|
38
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245.2
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2 min. 35 seconds
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6
|
43
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226.3
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3 min. 10 seconds
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7
|
47
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268.6
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2 min. 55 seconds
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8
|
54
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245.5
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3 min. 40 seconds
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9
|
88
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352.0
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4 min. 10 seconds
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Total average transfer rate: 271.6 bps
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Technical modifications: We transferred the FreeBSD Unix operating
system and Squid proxy server to a permanent home on the UNZA network.
FreeBSD and Squid are known for their stable operations, and the improvement
was noticed immediately by UNZA staff. Another proxy server system had
been in use up to that time, but would crash several times a day. As of
this writing, the Squid server running on FreeBSD has been running continuously
with no problems for over a month.
Assessment: Accessing online journals from the University of Zambia,
with an average data transfer rate of under 300 bps and a total inability
to download most PDF files, is clearly going to be problematic under current
conditions. At the moment, university staff are reluctant to promote Internet
access or offer training because the slow connection cannot support a
large number of users. We cannot identify the source of the problem definitively
without a much more involved series of tests, but contributing factors
may include:
- an overburdened LAN, with too many computers sharing the single-physical-segment
ethernet;
- the Windows operating system's poor handling of slow or congested
lines; and
- the location of the journals themselves with regard to the way UNZA's
Internet traffic is routed.
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