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The Information Society, a journal on information technology and culture, has published a Special Issue on anonymous communications on the Internet.
 

Anonymous Communications
on the Internet

HIS WORD AGAINST WHOSE?

A first-year student at a small college has been having difficulty in one of her required courses. Worried about the her class performance and its resulting grades, she and her professor decided that it would be to her benefit if they meet to discuss class materials after the scheduled evening lecture. After several meetings, her professor increasingly asked her about her personal life. Additionally, he made inappropriate remarks about her appearance and physical attributes. The student hoped that his behavior would change, but instead it escalated.

Uncomfortable with her professor’s behavior and not wanting to withdraw from the course, she felt powerless. Unfamiliar with how the university handles sensitive information and fearful of negative retribution, she did not lodge a formal complaint. Instead, she sent an anonymous e-mail to the student newspaper where she was able to vent her anger and frustration. Her e-mail described the professor’s unacceptable behavior and, although not naming him, provided enough information to make his identity readily apparent to the small student body and faculty.

Discussion Questions

  1. Unable to verify the information, but with a good idea of the identity of the professor, the editor has a decision to make. Would it be acceptable to print the story? Does the editor have any responsibility to independently verify the contents of the message? Should the editor seek to identify the student before printing the e-mail? Would these matters be moot if the newspaper published the e-mail message as a "letter to the editor"?
  2. What other method could the student have used to transmit her complaint? In what ways might they be more or less credible than her anonymous e-mail?
  3. Should complaint procedures adopted by organizations, including universities, include the option to remain anonymous?
  4. What protections is the professor entitled to? Can he, or anyone, respond effectively to an anonymous compliant?

This case was prepared by staff at the American Association for the Advancement of Science as part of a project on "Anonymous Communications on the Internet: Uses And Abuses" (see http://www.aaas.org/spp/anon), funded by a grant from the National Science Foundation. This case may be downloaded and used for educational purposes.

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