Member Help

If you would like to become a AAAS Member, go to our join page to learn more. If you have any additional questions, feel free to contact MemberCentral Support.

I joined online.
If you joined online you gain immediate access to Science online content and AAAS MemberCentral features including My Profile and Partner Benefits. The timing of receiving your first issue of Science depends on whether you opted for digital or print delivery.

I joined by mailing in a form or calling MemberCentral Support.
If you joined AAAS by returning a physical mailing form or by calling in and giving us your email address, you will receive a welcome email once your order is received and processed. This email includes instructions on how to create your online account which provides access to Science online content and AAAS MemberCentral features including My Profile and Partner Benefits.

I have a digital Membership.
If you requested the digital delivery of Science you will receive your first issue via email 1-2 weeks after receipt of payment at sciencemagazinedigital.org.

I have a print Membership.
If you have opted for print delivery, please allow 2-3 weeks for your first issue of Science to be mailed, (plus actual delivery time to your location).

My Profile is self-service online portal, enabling Members to update and manage their AAAS account themselves; resetting passwords, updating contact and address information, joining or changing a section, and more.

Within a few weeks of the start of your Membership, you will receive your welcome kit, as well as a series of emails further detailing your Membership and its benefits. A PDF version of the welcome kit is also available for Members to download and print from the website.

Your AAAS Member Card is included in your welcome kit, which you will receive in the mail in the first few weeks of becoming a AAAS Member.

If you’re unable to log in, please contact MemberCentral Support and an associate will be happy to assist you.

You can refer to the confirmation email you received for several details regarding your Membership. This email serves not only as a receipt, but confirms your AAAS Member Number, delivery type, order date, outlines benefits, and more. You can also log into My Profile to review details of your Membership and make updates.

AAAS MemberCentral My Profile is available for you to update your account online. Over time, we will be adding additional functionality to enhance your online experience. On My Profile you can:

• Update your contact information
• See your Membership join and end dates
• Setup/change your communication preferences
• Setup/change your social media account information
• Setup/change your My Sections preferences
• Setup/change your personal information
• Update your credit car information

AAAS is committed to protecting the privacy of our users. We strive to provide a safe, secure user experience. You can read our full privacy policy here.

Each Membership includes a subscription to Science. Members can also subscribe to Translational Medicine, Signaling, Immunology and Robotics. For more information about each of these publications, visit the Journals page of our website.

Each Membership includes a subscription to Science. Following is information on all our journals and links to more information about each.

Journal	Description	Access
Science	The premier global science weekly.	Included with Membership
Advances	An innovative and high-quality open access journal for all the sciences.	Open access to both Members and non
Translational Medicine	Integrating medicine, engineering and science to promote human health.	Members can subscribe here
Signaling	The leading journal of cell signaling and regulatory biology.	Members can subscribe here
Immunology	Research articles that report critical advances in all areas of immunological research, including important new tools and techniques.	Members can subscribe here
Robotics	Original, peer-reviewed, science- or engineering-based research articles that advance the field of robotics.	Members can subscribe here

As a AAAS Member you will automatically receive our monthly Member Update and our weekly Policy Alert.

As a AAAS Member you will automatically receive our monthly Member Update and our weekly Policy Alert. You have the option of opting out of these and/or into others by visiting our Get Our Newsletters page. Please note: If you renew your Membership, you will automatically be opted back into the Member Update and Policy Alert emails even if you had previously opted out. If you do not wish to receive them, please remember to reset your preferences after renewing.

MemberCentral Support associates are happy to assist you. You may contact us:
Hours:        Monday – Friday from 8:30am – 6:00 pm ET
Email:         Membership@aaas.org
Phone:      202-326-6417
Toll Free:   1-866-434-2227
When contacting us, please reference your 8-digit AAAS Member Number. For billing errors, please include/have ready a copy of your confirmation email, so that we can easily locate your Membership record.

You can locate your AAAS Member Number in the welcome email you received after joining AAAS, your confirmation email and by logging into My Profile.  If you receive the print version of Science, your Member Number is above your name on the mailing label.

Your AAAS login ID is the email address you have on file with us.  If you have forgotten your password, please use the “Forgot Password?” link on the login screen and follow the instructions provided. If you require additional assistance, please contact AAAS MemberCentral Support.

All Members have online access to: The Journal Science, Science archives, News from Science and limited specialty journal content at Sciencemag.org, Trellis and My Profile.

You may change your delivery type at any time during your Membership by contacting AAAS MemberCentral Support. 

AAAS offers six types of Memberships – Student, Post-doc, Regular, Teacher, Retired and Science advocate.  Learn more here and join today!

The Membership type you selected can be found in your confirmation email.  If you no longer have that email, you can also find it by logging in to My Profile.

You may change your Membership type – regular, post-doc, student, teacher, retired or science advocate -- at any time by contacting AAAS MemberCentral Support.  Please note: some fees may apply.

Please contact AAAS MemberCentral Support and we would be happy to assist you.  

Your Membership end date is listed in your My Profile account. Simply log in and you will find it mid-way down the Profile Home page.

You may renew your Membership and/or sign up for auto-renewal on our online renewal page at any time, through a renewal form you may have received in the mail, or by contacting AAAS MemberCentral Support.

Six months before your scheduled expiration date we will begin sending you a series of reminders to renew your AAAS Membership. Our online renewal page offers the option to sign up for convenient auto-renewal of your Membership.

If you have recently renewed your Membership, please disregard any future reminders.  It may take several weeks for our systems and processes to fully update -- we thank you for your patience.  You can verify your renewal was processed by using your Member Number to log in to our online renewal page where your expiration date is listed in the bottom paragraph under the heading “AAAS Membership Renewal.”  If you don’t remember your Member Number, you can find it by logging into My Profile using your email address on file.

You can update your auto-renewal preferences by logging in to My Profile and selecting “Update my Payment Information” on the left-hand side.  If you would like to renew now, you can do so on our online renewal page, as well as sign up for auto-renewal. 

You can read our privacy policy here.

If you require an invoice for your Membership dues, please contact AAAS MemberCentral Support.

Your new Member confirmation email serves as a receipt for your Membership dues.  For all Membership, Science Immunology, Science Robotics, Science Translational Medicine, and Science Signaling receipts, and/or if you no longer have your Member confirmation email, please contact AAAS MemberCentral Support.

Member dues paid in excess of $74 are tax deductible as a charitable contribution.  For example:  If you paid $25 for your Membership, none of it is tax deductible.  If you paid $95, then $21 is tax deductible.

When will I get my print journal?

If you have opted for print delivery, please allow 2-3 weeks for your first issue of Science to be mailed, (plus actual delivery time to your location). As a member you can view online at science.sciencemag.org.

My journal didn’t arrive, can I get a replacement issue?

Occasionally an issue is delayed or lost, we apologize if you are having trouble; if you’re in the U.S. and it’s been 2 weeks or more, please contact AAAS MemberCentral Support and we will be happy to assist you. International members, please allow up to 4 weeks.

Can I get a copy/an additional copy of a journal?

Additional copies of recent and archived issues of Science can be purchased, pending availability, for $15/copy, plus shipping & handling. You may browse availability and order an issue here.

How do I suspend delivery of my print journal?

If you would like to suspend delivery of Science, please contact AAAS MemberCentral Support and someone will assist you.

When will I get my digital journal?

If you requested digital delivery of Science, you will receive your first issue via email 1-2 weeks after receipt of payment. This email comes from “Science Magazine” and will arrive in your in-box early each Friday. You also have early access to the Journal online at science.sciencemag.org.

Can I order a specific article from the journal?

If you are a Member of AAAS, you have access to all Science articles, as well as the articles to any of the journals to which you subscribe (Science Translational Medicine, Science Signaling, Science Immunology, Science Robotics). Advances is an open access journal and membership/subscription is not required.

How can I print a copy of my digital journal?

If you would like to print a copy of your digital journal you receive weekly via email, you must first download a copy to your device. You can do this by clicking the “Download PDF” button located at the top of the Table of Contents on the right-hand side of your screen.

How do I change pages?

You may use any of these options:

Using the side arrows

Use the side arrows located to the left and right of the magazine. Hover the mouse over the edge of a page in the middle and an arrow will appear.

Using the arrow keys on your keyboard

Use the arrow keys on the keyboard to page forward or backward.

Jump to a page

From the Contents page, click on the page number of the article you’d like to read and be taken directly to that specific page.

I’m having trouble with the display of my digital journal.

If you are seeing blurry text within the Science Web Reader, this can be caused by a few things that are easily fixed. Here are some troubleshooting options that should help:

 

First, check your browser to ensure it is not expanded. As shown in the image below, there are 3 dots in the upper right side of your screen that render a menu of options when you click on them. If your zoom is set for higher than 100%, it may cause distortion. You can adjust it using the “+” and “-“ buttons to either side.

 

If the issue is not your browser setting, there are two ways to read and adjust the journal online. After clicking on the journal in the email and opening the digital version:

• In the right-hand corner of your screen you will see a box with “Reading View.”
• If you click that button you are transferred into “Page View.”
• In each version there is a zoom option at the bottom of the screen, per the red boxes in the images below.

If you continue to experience difficulty, please contact AAAS MemberCentral Support and an associate will be happy to help you.

How do I search for a specific topic or article?

To search the current issue, click on Search to find an article, phrase or word in the current issue. Click on Advanced Search in the Search folder to refine your search further. You can select this issue or all issues from the drop-down menu.