Member Help

If you would like to become a AAAS Member, go to our join page to learn more. If you have any additional questions, feel free to contact MemberCentral Support.

I joined online.
If you joined online you gain immediate access to Science online content and AAAS MemberCentral features including My Profile and Partner Benefits. The timing of receiving your first issue of Science depends on whether you opted for digital or print delivery.

I joined by mailing in a form or calling MemberCentral Support.
If you joined AAAS by returning a physical mailing form or by calling in and giving us your email address, you will receive a welcome email once your order is received and processed. This email includes instructions on how to create your online account which provides access to Science online content and AAAS MemberCentral features including My Profile and Partner Benefits.

I have a digital Membership.
If you requested the digital delivery of Science you will receive your first issue via email 1-2 weeks after receipt of payment at sciencemagazinedigital.org.

I have a print Membership.
If you have opted for print delivery, please allow 2-3 weeks for your first issue of Science to be mailed, (plus actual delivery time to your location).

My Profile is self-service online portal, enabling Members to update and manage their AAAS account themselves; resetting passwords, updating contact and address information, joining or changing a section, and more.

Within a few weeks of the start of your Membership, you will receive your welcome kit, as well as a series of emails further detailing your Membership and its benefits. A PDF version of the welcome kit is also available for Members to download and print from the website.

Your AAAS Member Card is included in your welcome kit, which you will receive in the mail in the first few weeks of becoming a AAAS Member.

If you’re unable to log in, please contact MemberCentral Support and an associate will be happy to assist you.

You can refer to the confirmation email you received for several details regarding your Membership. This email serves not only as a receipt, but confirms your AAAS Member Number, delivery type, order date, outlines benefits, and more. You can also log into My Profile to review details of your Membership and make updates.

AAAS MemberCentral My Profile is available for you to update your account online. Over time, we will add additional functionality to enhance your online experience. On My Profile you can:

• Update your contact information
• Setup/change your communication preferences
• Setup/change your social media account information
• Setup/change your My Sections preferences
• Setup/change your personal information
• Add Autorenewal
• Update your credit card information

AAAS is committed to protecting the privacy of our users. We strive to provide a safe, secure user experience. You can read our full privacy policy here.

Supporting membership receives access to News from Science and other free Science content but does not receive a subscription to Science.

The other memberships include a subscription to Science.

Members can also subscribe to Translational Medicine, Signaling, Immunology and Robotics. For more information about each of these publications, visit the Journals page of our website. Supporting, Silver and Gold members can add a specialty journal by upgrading their membership.

Supporting, Silver and Gold members can add a specialty journal by contacting MemberCentral support to upgrade their membership.

Other members can purchase a subscription to our additional journals. Follow the links below to earn more.

Journal	Description	Access
Science	The premier global science weekly.	Included with Membership
Advances	An innovative and high-quality open access journal for all the sciences.	Open access to both Members and non
Translational Medicine	Integrating medicine, engineering and science to promote human health.	Members can subscribe here
Signaling	The leading journal of cell signaling and regulatory biology.	Members can subscribe here
Immunology	Research articles that report critical advances in all areas of immunological research, including important new tools and techniques.	Members can subscribe here
Robotics	Original, peer-reviewed, science- or engineering-based research articles that advance the field of robotics.	Members can subscribe here

As a AAAS Member you will automatically receive our monthly Member Update and our weekly Policy Alert.

As a AAAS Member you will automatically receive our monthly Member Update and our weekly Policy Alert. You have the option of opting out of these and/or into others by visiting our Get Our Newsletters page. Please note: If you renew your Membership, you will automatically be opted back into the Member Update and Policy Alert emails even if you had previously opted out. If you do not wish to receive them, please remember to reset your preferences after renewing.

MemberCentral Support associates are happy to assist you. You may contact us:
Hours:        Monday – Friday from 8:30am – 6:00 pm ET
Email:         Membership@aaas.org
Phone:      202-326-6417
Toll Free:   1-866-434-2227
When contacting us, please reference your 8-digit AAAS Member Number. For billing errors, please include/have ready a copy of your confirmation email, so that we can easily locate your Membership record.

You can locate your AAAS Member Number in the welcome email you received after joining AAAS, your confirmation email and by logging into My Profile.  If you receive the print version of Science, your Member Number is above your name on the mailing label.

Your AAAS login ID is the email address you have on file with us.  If you have forgotten your password, please use the “Forgot Password?” link on the login screen and follow the instructions provided. If you require additional assistance, please contact AAAS MemberCentral Support.

Member online access is determined by the membership package you chose: the Science family journals, Science archives, News from Science accessed at Science.org; AAAS Community; and My Profile. If you aren’t sure what is included in your membership, please see “Getting Started -> What Journals do I receive as part of my Membership?” in this FAQ, or contact AAAS MemberCentral Support.

You may change your delivery type at any time by contacting AAAS MemberCentral Support. Please note: some fees may apply. 

Historically, AAAS offered six types of Memberships – Student, Post-doc, Regular, Teacher, Retired and Science advocate. These are called Segment Memberships.

In response to member feedback, we now offer enhanced membership packages for new members- Supporting, Silver, Gold and Platinum. These are called Tiers Memberships. Learn more here and join today!

The Membership type you selected can be found in your confirmation email.  If you no longer have that email, you can also find it by logging in to My Profile.

You may change your Membership type at any time by contacting AAAS MemberCentral Support. Please note: some fees may apply.

Please contact AAAS MemberCentral Support and we would be happy to assist you.  

You can view your expiration date by logging into our online renewal page where your expiration date is listed in the bottom paragraph under the heading “AAAS Membership Renewal.” Please contact MemberCentral Support for inquiries about your expiration date. Six months before your scheduled expiration date we will begin sending you a series of reminders to renew your AAAS Membership.

You may renew your Membership and/or sign up for auto-renewal on our online renewal page at any time, through a renewal form you may have received in the mail, or by contacting AAAS MemberCentral Support.

Six months before your scheduled expiration date we will begin sending you a series of reminders to renew your AAAS Membership. Our online renewal page offers the option to sign up for convenient auto-renewal of your Membership.

If you have recently renewed your Membership, please disregard any future reminders.  It may take several weeks for our systems and processes to fully update -- we thank you for your patience.  You can verify your renewal was processed by using your Member Number to log in to our online renewal page where your expiration date is listed in the bottom paragraph under the heading “AAAS Membership Renewal.”  If you don’t remember your Member Number, you can find it by logging into My Profile using your email address on file.

You can update your auto-renewal preferences by logging in to My Profile and selecting “Update my Payment Information” on the left-hand side.  If you would like to renew now, you can do so on our online renewal page, as well as sign up for auto-renewal. 

You can read our privacy policy here.

If you require an invoice for your Membership dues, please contact AAAS MemberCentral Support.

Your new Member confirmation email serves as a receipt for your Membership dues.  For all Membership, Science Immunology, Science Robotics, Science Translational Medicine, and Science Signaling receipts, and/or if you no longer have your Member confirmation email, please contact AAAS MemberCentral Support.

Member dues paid in excess of $74 are tax deductible as a charitable contribution.  For example:  If you paid $25 for your Membership, none of it is tax deductible.  If you paid $95, then $21 is tax deductible.

When will I get my print journal?

If you have opted for print delivery, please allow 2-3 weeks for your first issue of Science to be mailed, (plus actual delivery time to your location). As a member you can view online at science.sciencemag.org.

My journal didn’t arrive, can I get a replacement issue?

Occasionally an issue is delayed or lost, we apologize if you are having trouble; if you’re in the U.S. and it’s been 2 weeks or more, please contact AAAS MemberCentral Support and we will be happy to assist you. International members, please allow up to 4 weeks.

Can I get a copy/an additional copy of a journal?

Additional copies of recent and archived issues of Science can be purchased, pending availability, for $15/copy, plus shipping & handling. You may browse availability and order an issue here.

How do I suspend delivery of my print journal?

If you would like to suspend delivery of Science, please contact AAAS MemberCentral Support and someone will assist you.

When will I get my digital journal?

If you requested digital delivery of Science, you will receive your first issue via email 1-2 weeks after receipt of payment. This email comes from “Science Magazine” and will arrive in your in-box early each Friday. You also have early access to the Journal online at science.org/journal/science.

How can I purchase access to a specific article from the journal?

For immediate access to the article of interest, please locate the article on Science.org (Search Here), then click "Get Access". In the pane that appears click "Purchase Digital Access" under More Options. You will need to create a AAAS ID or use your current AAAS ID and password to complete the purchase. The cost for this service is US $30.00, which gives 24-hour access to download the article.
If your AAAS membership includes a subscription to Science and/or any of the other Science family journals (Science Translational Medicine, Science Signaling, Science Immunology, Science Robotics), then your AAAS ID and password grants you digital access to read and download articles without the need to purchase unique digital access. Science Advances is an open-access journal and membership/subscription is not required.

What happened to my My Folders on Science.org?

Bookmarks simplifies and replaces the previous “My Folders” feature on Science.org.

From the Article, select the Bookmark icon in the upper right toolbar.

Or from the search page, select the bookmark icon to the right of the article.

Once added to your bookmarks, the article will show under My Account -> Bookmarks.

How do I find the table of contents?

In reading View, the table of contents appears in an expandable menu on the left side of the screen.

Click the arrow to expand and collapse the table of contents.

  

How do I navigate the desktop platform?

  

  

 

1. Download as PDF by selecting the PDF icon next to the issue cover in the Table of Contents
2. Navigate between Page View and Reading View by selecting the Page View or Reading View icon.
3. Share a link to the GTXCEL location for the article via Email, text message, social media, etc.
4. Search directly from the header, and use filters to narrow your results.

  

I’m having trouble with the display of my digital journal.

  

If you are seeing blurry text within the Science Web Reader, this can be caused by a few things that are easily fixed. Here are some troubleshooting options that should help:

First, check your browser to ensure it is not expanded. As shown in the image below, there are 3 dots in the upper right side of your screen that render a menu of options when you click on them. If your zoom is set for higher than 100%, it may cause distortion. You can adjust it using the “+” and “-“ buttons to either side.

How do I find the table of contents in the mobile version of my digital journal?

When you click on the weekly issue, the table of contents will appear in two places.

 

1. An easily scrollable carousel at the bottom of the page.
   
2. Expand a list view of the TOC by selecting the menu in the upper left corner of the window.
   

  

How do I navigate once I’ve selected an article?

  

 

1. Home – Takes you to the content hub. The ACE platform replaces the current book image icon with a house icon; however, the function is unchanged.
2. Search – Search is featured directly on the header, and use filters to narrow your results.
3. Share- Allows you to share a link to the GTXCEL location for the article you are viewing via Email, text message, social media, etc. The look and share options will differ depending on operating system, device, and personal configuration.
4. TOC Menu –Takes you to the main TOC of the current issue.
5. Page View- Changes the view from Reading View to Page View and vice versa.

  

How do I search in the mobile version?

  

Utilizing the search button in the mobile version populates filters. Use these filters to narrow your search.

 

  

  

How do I switch between page view and reading view in the mobile version?

  

 

When you click on an article, reading view is the default. To navigate to Page View, select the Page view icon in the upper right corner of the page.

  

  

 

1. Once you select page view, you can navigate between pages by entering a page number.
2. To navigate back to reading view, click the reading view icon.

  

  

How do I navigate between articles?

Click the arrows on the right and left sides of the screen to navigate to the next or previous articles.

  

  

How do I download a PDF?

You can only download a PDF from the issue’s Table of Contents page. Navigate to the issue’s TOC page by clicking the menu button.

  

  

 

Once on the TOC page, select the PDF icon.

  

  

 

Alternatively, navigate to the desired issue’s home page from the content hub by clicking the desired issue cover at the bottom of the screen.

  

  

 

Once on the Issue home page, select the PDF icon.