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Member Help

We hope these common FAQs will help answer your questions quickly and easily, but if you need further assistance on any matter, please contact AAAS MemberCentral Support and an associate will be happy to help you. When contacting us, please reference your 8-digit AAAS Membership Number. For billing errors, please include/have ready a copy of your confirmation email, so that we can easily locate your Membership record.

Associates are available to assist you:
Hours:        Monday – Friday from 8:30am – 6:00 pm ET
Email:         Membership@aaas.org
Phone:       202-326-6417
Toll Free:   1-866-434-2227

Getting Started

How do I become a AAAS Member?

If you would like to become a AAAS Member, go to our join page to learn more. If you have any additional questions, feel free to contact MemberCentral Support.

How long does it take for my Membership to start?

I joined online.
If you joined online you gain immediate access to Science online content and AAAS MemberCentral features including My Profile and Partner Benefits. The timing of receiving your first issue of Science depends on whether you opted for digital or print delivery.

I joined by mailing in a form or calling MemberCentral Support.
If you joined AAAS by returning a physical mailing form or by calling in and giving us your email address, you will receive a welcome email once your order is received and processed. This email includes instructions on how to create your online account which provides access to Science online content and AAAS MemberCentral features including My Profile and Partner Benefits.

When will I receive my first Journal?

I have a digital Membership.
If you requested the digital delivery of Science you will receive your first issue via email 1-2 weeks after receipt of payment at sciencemagazinedigital.org.

I have a print Membership.
If you have opted for print delivery, please allow 2-3 weeks for your first issue of Science to be mailed, (plus actual delivery time to your location).

What is My Profile

My Profile is self-service online portal, enabling Members to update and manage their AAAS account themselves; resetting passwords, updating contact and address information, joining or changing a section, and more.

When will I receive my welcome kit?

Within a few weeks of the start of your Membership, you will receive your welcome kit, as well as a series of emails further detailing your Membership and its benefits. A PDF version of the welcome kit is also available for Members to download and print from the website.

When will I receive a Member Card?

Your AAAS Member Card is included in your welcome kit, which you will receive in the mail in the first few weeks of becoming a AAAS Member.

I'm having trouble logging in with my AAAS ID.

If you’re unable to log in, please contact MemberCentral Support and an associate will be happy to assist you.

Where can I find information about my Membership?

You can refer to the confirmation email you received for several details regarding your Membership. This email serves not only as a receipt, but confirms your AAAS Member Number, delivery type, order date, outlines benefits, and more. You can also log into My Profile to review details of your Membership and make updates.

How do I set up and/or update My Profile?

AAAS MemberCentral My Profile is available for you to update your account online. Over time, we will be adding additional functionality to enhance your online experience. On My Profile you can:
  • Update your contact information
  • See your Membership join and end dates
  • Setup/change your communication preferences
  • Setup/change your social media account information
  • Setup/change your My Sections preferences
  • Setup/change your personal information
  • Update your credit car information

What do you do with the information collected under personal information in My Profile?

AAAS is committed to protecting the privacy of our users. We strive to provide a safe, secure user experience. You can read our full privacy policy here.

What Journals do I receive as part of my Membership?

Each Membership includes a subscription to Science. Members can also subscribe to Translational Medicine, Signaling, Immunology and Robotics. For more information about each of these publications, visit the Journals page of our website.

How do I sign up for additional journals?

Each Membership includes a subscription to Science. Following is information on all our journals and links to more information about each.

Journal

Description

Access

Science

The premier global science weekly.

Included with Membership

Advances

An innovative and high-quality open access journal for all the sciences.

Open access to both Members and non

Translational Medicine

Integrating medicine, engineering and science to promote human health.

Members can subscribe here

Signaling

The leading journal of cell signaling and regulatory biology.

Members can subscribe here

Immunology

Research articles that report critical advances in all areas of immunological research, including important new tools and techniques.

Members can subscribe here

Robotics

Original, peer-reviewed, science- or engineering-based research articles that advance the field of robotics.

Members can subscribe here

What newsletters do I receive as part of my Membership?

As a AAAS Member you will automatically receive our monthly Member Update and our weekly Policy Alert.

How do I sign up for additional newsletters/update my newsletter preferences?

As a AAAS Member you will automatically receive our monthly Member Update and our weekly Policy Alert. You have the option of opting out of these and/or into others by visiting our Get Our Newsletters page. Please note: If you renew your Membership, you will automatically be opted back into the Member Update and Policy Alert emails even if you had previously opted out. If you do not wish to receive them, please remember to reset your preferences after renewing.

How do I contact AAAS MemberCentral Support?

MemberCentral Support associates are happy to assist you. You may contact us:
Hours:        Monday – Friday from 8:30am – 6:00 pm ET
Email:         Membership@aaas.org
Phone:      202-326-6417
Toll Free:   1-866-434-2227
When contacting us, please reference your 8-digit AAAS Member Number. For billing errors, please include/have ready a copy of your confirmation email, so that we can easily locate your Membership record.

About My Membership

What is my AAAS Member Number?

You can locate your AAAS Member Number in the welcome email you received after joining AAAS, your confirmation email and by logging into My Profile.  If you receive the print version of Science, your Member Number is above your name on the mailing label.

I forgot my AAAS login ID/password

Your AAAS login ID is the email address you have on file with us.  If you have forgotten your password, please use the “Forgot Password?” link on the login screen and follow the instructions provided. If you require additional assistance, please contact AAAS MemberCentral Support.

What do I have access to online?

All Members have online access to: The Journal Science, Science archives, News from Science and limited specialty journal content at Sciencemag.org, Trellis and My Profile.

Can I change my Membership from print to digital (or vice versa?)

You may change your delivery type at any time during your Membership by contacting AAAS MemberCentral Support

What are the different AAAS Membership types?

AAAS offers six types of Memberships – Student, Post-doc, Regular, Teacher, Retired and Science advocate.  Learn more here and join today!

What is my AAAS Membership type?

The Membership type you selected can be found in your confirmation email.  If you no longer have that email, you can also find it by logging in to My Profile.

Can I change my Membership type?

You may change your Membership type – regular, post-doc, student, teacher, retired or science advocate -- at any time by contacting AAAS MemberCentral Support.  Please note: some fees may apply.

I lost my Member card, can I get a replacement?

Please contact AAAS MemberCentral Support and we would be happy to assist you.  

When does my Membership expire?

Your Membership end date is listed in your My Profile account. Simply log in and you will find it mid-way down the Profile Home page.

How do I renew my Membership?

You may renew your Membership and/or sign up for auto-renewal on our online renewal page at any time, through a renewal form you may have received in the mail, or by contacting AAAS MemberCentral Support.

When will I receive a Membership renewal notice?

Six months before your scheduled expiration date we will begin sending you a series of reminders to renew your AAAS Membership. Our online renewal page offers the option to sign up for convenient auto-renewal of your Membership.

Why did I receive a renewal notice when I already renewed?

If you have recently renewed your Membership, please disregard any future reminders.  It may take several weeks for our systems and processes to fully update -- we thank you for your patience.  You can verify your renewal was processed by using your Member ID to log in to our online renewal page where your expiration date is listed in the bottom paragraph under the heading “AAAS Membership Renewal.”  If you don’t remember your Member ID number, you can find it by logging into My Profile using your email address on file.

How do I sign up for and/or discontinue auto-renewal?

You can update your auto-renewal preferences by logging in to My Profile and selecting “Update my Payment Information” on the left-hand side.  If you would like to renew now, you can do so on our online renewal page, as well as sign up for auto-renewal. 

What is your privacy policy?

You can read our privacy policy here.

Membership Dues

I need an invoice for my Membership dues/renewal.

If you require an invoice for your Membership dues, please contact AAAS MemberCentral Support.

I need a receipt for my Membership dues/renewal.

Your new Member confirmation email serves as a receipt for your Membership dues.  For all Membership, Science Immunology, Science Robotics, Science Translational Medicine, and Science Signaling receipts, and/or if you no longer have your Member confirmation email, please contact AAAS MemberCentral Support.

Is my Membership fee tax deductible?

Member dues paid in excess of $74 are tax deductible as a charitable contribution.  For example:  If you paid $25 for your Membership, none of it is tax deductible.  If you paid $95, then $21 is tax deductible.

Membership Benefits

I need an invoice for my Membership dues/renewal.

If you require an invoice for your Membership dues, please contact AAAS MemberCentral Support.

I need a receipt for my Membership dues/renewal.

Your new Member confirmation email serves as a receipt for your Membership dues.  For all Membership, Science Immunology, Science Robotics, Science Translational Medicine, and Science Signaling receipts, and/or if you no longer have your Member confirmation email, please contact AAAS MemberCentral Support.

Is my Membership fee tax deductible?

Member dues paid in excess of $74 are tax deductible as a charitable contribution.  For example:  If you paid $25 for your Membership, none of it is tax deductible.  If you paid $95, then $21 is tax deductible.

Science Journal

I need an invoice for my Membership dues/renewal.

If you require an invoice for your Membership dues, please contact AAAS MemberCentral Support.

I need a receipt for my Membership dues/renewal.

Your new Member confirmation email serves as a receipt for your Membership dues.  For all Membership, Science Immunology, Science Robotics, Science Translational Medicine, and Science Signaling receipts, and/or if you no longer have your Member confirmation email, please contact AAAS MemberCentral Support.

Is my Membership fee tax deductible?

Member dues paid in excess of $74 are tax deductible as a charitable contribution.  For example:  If you paid $25 for your Membership, none of it is tax deductible.  If you paid $95, then $21 is tax deductible.

Getting Involved

I need an invoice for my Membership dues/renewal.

If you require an invoice for your Membership dues, please contact AAAS MemberCentral Support.

I need a receipt for my Membership dues/renewal.

Your new Member confirmation email serves as a receipt for your Membership dues.  For all Membership, Science Immunology, Science Robotics, Science Translational Medicine, and Science Signaling receipts, and/or if you no longer have your Member confirmation email, please contact AAAS MemberCentral Support.

Is my Membership fee tax deductible?

Member dues paid in excess of $74 are tax deductible as a charitable contribution.  For example:  If you paid $25 for your Membership, none of it is tax deductible.  If you paid $95, then $21 is tax deductible.